Account Deletion

Last updated: 2026-09-14

One Simple Life publishes Hourly Journal for Android, iOS and the web. This page explains how to delete your Hourly Journal account, what deleting it removes, what we keep afterwards and for how long, and how to ask us to do it for you if you have already uninstalled the app.

Deleting your account is permanent. There is no undo, no grace period and no way for us to restore your journal once it is gone, so please export anything you want to keep first.

Before you delete: export your journal

A full export of everything you have written is free, and arrives by email as a CSV file. Do this first – once the account is deleted we cannot produce an export.

  • In the app – Settings → Manage Your Profile → Your Data → Export Your Data → Export everything.
  • In a browser – sign in at app.hourlyjournal.com, then Settings → Manage Your Profile → Export your data → Export everything.

Delete from the Android or iOS app

  1. Open Hourly Journal and go to the Settings tab.
  2. Tap Manage Your Profile.
  3. Scroll to The End Game and tap Delete Account.
  4. We email a confirmation code to the address on your account. Enter it in the dialog.
  5. Tap Delete Permanently. Your account and journal are removed straight away and you are signed out.

Delete from a browser — no app needed

The web app is the whole product in a browser, so you do not need to reinstall anything to close your account.

  1. Go to app.hourlyjournal.com and sign in with the same email, Google or Apple account you use in the app.
  2. Open Settings → Manage Your Profile.
  3. In the Danger zone card, select Delete account and confirm.

If you have already uninstalled the app

You do not need the app to delete your account. Either sign in to the web app and follow the steps above, or write to us and we will do it for you:

  • Email [email protected] from the address your account is registered under, with the subject “Delete my account”.
  • If you signed in with Google or Apple, tell us which, so we can find the right account.
  • We may email you back to confirm the request really came from you. Once confirmed, we complete the deletion and reply to tell you it is done – within 30 days, and usually within a few working days.

We can only delete an account we can verify you own. If you no longer have access to the registered email address, say so in your message and we will work out another way to establish it.

What deleting your account removes

Everything below is removed from the service immediately, and erased from our systems within 30 days:

  • Your account – name, email address, avatar, timezone, password (its hash), and the link to your Google or Apple sign-in.
  • Your journal – every entry, including notes, tags, moods, energy levels, favourites and the times they cover.
  • Your workspaces – their names, colours, schedules, reminder settings and any workspace passcode.
  • Your custom tags and their icons and sentiment settings.
  • Your sessions and devices – you are signed out everywhere, and the push-notification tokens for your devices are removed, so we can no longer send anything to them.

Copies of your journal also sit on each device you signed in on, so the app keeps working offline. Those disappear when you sign out or uninstall the app; deleting the account signs every device out.

There is no partial option: deleting your account deletes your journal with it. If you only want to remove particular entries, tags or a whole workspace, you can do that inside the app and keep the account.

What we keep, and for how long

  • A record of the deletion – kept for up to 30 days to guard against fraud and abuse and to settle any dispute about the account, then erased.
  • Payment and tax records – if you ever paid for Premium, the record of that transaction is kept for as long as tax and accounting law requires us to keep it. It is held separately from your journal, contains no journal content, and our payment providers hold their own copies under their own policies.
  • Backups – a deleted account can persist in a routine system backup until that backup ages out, which is within the same 30 days. Backups are never used to bring a deleted account back.

Crash reports and product-analytics events record actions rather than the words you write, and are not used to rebuild a deleted account. See the Privacy Policy for what those contain.

Cancel your subscription first

Deleting your account does not cancel a paid subscription, and we cannot cancel it for you on the store’s side. Cancel it before you delete the account, otherwise it keeps renewing:

  • Google Play – Play Store → your profile → Payments & subscriptions → Subscriptions → Hourly Journal → Cancel.
  • App Store – Settings → your name → Subscriptions → Hourly Journal → Cancel Subscription.
  • Bought on the web – cancel from Settings in the web app before deleting, or email [email protected] and we will cancel it for you.

A lifetime purchase does not renew, so there is nothing to cancel – but it also cannot be transferred to a new account. Refunds are a separate matter from deletion.

Questions

Anything about deleting your account, this page, or a request you have already sent: email [email protected]. For everything else about how we handle your information, see the Privacy Policy.