Refund Policy
Last updated: 2026-09-10
Thank you for choosing Hourly Journal. If you are not satisfied with a purchase, here is how refunds work depending on where you bought.
Web purchases (subscriptions and lifetime)
If you bought Premium on the web at app.hourlyjournal.com, you can request a refund within 7 days of your purchase date.
- Purchases outside India are billed, and refunded, through Paddle.com, our merchant of record.
- Purchases made in India are billed, and refunded, through Razorpay.
To request a refund, email [email protected] with your account email, the date of purchase, and the reason for your request. We aim to respond within 5–7 business days. Approved refunds are returned to your original payment method; it may take a few extra days for your bank or card provider to show it.
Free trials
Monthly and yearly plans include a 14-day free trial. Cancel any time before the trial ends and you will not be charged. If you do not cancel, you will be charged for the plan at the end of the trial, and that charge is refundable under the 7-day window above.
Lifetime purchase
The one-time lifetime purchase is refundable within the same 7-day window as any other web purchase.
App Store and Google Play purchases
If you subscribed through the iOS App Store or Google Play, your purchase is billed by Apple or Google, and refunds are handled by them under their own policies – we cannot issue those refunds directly, but you can contact us and we will point you in the right direction.
Changes to this policy
We may update this Refund Policy from time to time. We will post the new version on this page and update the date at the top.
Contact us
If you have any questions about this Refund Policy, contact us at [email protected].